FAQ
Our product is 18k Gold PVD Stainless Steel 316L or 314. What does this mean? It is water resistant, non-tarnish, hypoallergenic and will give you quality, style and comfort for years to come!
How do I care for the jewelry?
Head to our Jewelry Care section for all the answers you need.
How many Charm Clips do I need?
This depends on how many charms you want on your chain. You might like 4/5 on a larger chains but on the thin chains you only need 1.
How do I use the Charm Clips?
Easy - just find the join and push down. To attach to the chain, it is best to lay the chain out on a flat surface with the lobster clasp to your left (if you're right handed) and then clip the charms on facing you. That way, when you put your chain on all of the charms will be facing the right way. You'll know what we mean when you do it!
Do I need a Charm Clip to attach a charm to a thin chain?
We recommend you do. The jump ring on every charm is 7mm diameter. It will fit over most thin chains. If you don't use a Charm Clip and the charm is light and one sided, you might get frustrated with it flipping on you.
