FAQ

What is your jewelry made from?

Our jewelry is crafted from 18K gold-plated stainless steel and designed for everyday wear. It is durable, water & sweat resistant and made to keep its beautiful finish with proper care.


How do I care for the jewelry?

Visit our Jewelry Care page for our simple tips on keeping your Charmed NY jewelry looking its best.

What are Charm Clips?

Charm Clips let you add, remove and rearrange charms on compatible chains and bracelets — no tools needed. They're the easiest way to change your look whenever you feel like it.

How many Charm Clips do I need?

You'll need one Charm Clip for each charm you'd like to attach. Our Jewelry Starter Kits include five Essential Charm Clips to get you started.

How do I use the Charm Clips?

Simply find the join and push down then attach it to a compatible link on your chain or bracelet. You can move, swap or remove your charms whenever you like.

Do I need a Charm Clip to wear a charm?

Not always. If you're creating a Design Your Own piece, we'll attach your chosen charms directly to the chain for you. If you'd like to add, remove and rearrange charms yourself, choose a compatibe chain or bracelet and use our Essential Charm Clips.